![]() In this latest case, the seller was in contact with a buyer who supplied some details from the payment that went to the scammer. eBay never handle transactions.” PayPal watch the money go missing PayPal process the funds according to what email address we’re told to send the funds to by eBay.”ĮBay also refuse to take responsibility saying “ I would advise you to insist on pursuing PayPal as they are the people who hold control of the money. PayPal washed their hands of everything saying “ I would suggest you push a bit harder on eBay, the fraud happened on their site (you can’t add a PayPal email address to an eBay listing via PayPal, it has to be done with eBay), regardless of the bank that processed the funds. In the latest incident, as is always the case eBay refunded the fees associated with the hacked listings and directed the seller to PayPal to recover the funds. The question every seller that has contacted us is asking is why have eBay done nothing to stop this happening and when will they take action? eBay blame PayPal, PayPal blame eBay. Why are there no alerts when a PayPal email payment address is changed on active listings? Why is there no warning on the seller dashboard? What are eBay doing to prevent this from happening to you? Or is it already happening to you and you just aren’t aware you’re being scammed? That’s two years that eBay could have taken action. Since then we’ve heard of several other cases so the question has to be asked why haven’t eBay taken action, especially as we know this scam has been taking place since 2017. It’s been a month since we first reported on the case of Richard Crisp who lost £54,000. Why haven’t eBay taken action to stop this PayPal email payment address fraud? The seller was questioning why they were doing everything right but at the end of the month the predicted funds simply weren’t there. In this latest case the seller was losing all faith in his business plan and pouring money into the business to keep it afloat. This is no victimless fraud and is taking a heavy toll on the sellers who are being scammed. In the latest case, the seller lost £14,000 from a total of 3260 transactions over a four month period. The daily take rate may be low but over months the sums add up and thousands of pounds are stolen. They then sit back and watch the funds roll in. They then go back into eBay, pick a few listings with relatively low value but high sell through rates and change the PayPal email payment address to the fake one. ![]() ![]() The scammer sets up a PayPal account with the fake email address. The scammer checks the PayPal email payment address, buys a URL with a similar (usually only one letter different) address and sets up an email address. The scam goes like this: At some point a seller account on eBay is compromised. This weekend, yet another seller contacted Tamebay having fallen victim to the scam in what’s becoming a steady trickle of devastated small business owners. EBay have failed to shut down the scam where sellers’ PayPal email payment address is changed diverting funds into scammers accounts. ![]()
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